FAQ – Claims process

How does FlightClaimEU investigate disruptions?

FlightClaimEU uses various commercial and consumer databases of flight, weather and air traffic control data. This set of up-to-date information serves as the basis for our decisions about eligibility. Not only does FlightClaimEU gather data from dedicated databases, but also from social media sources and news articles. These additional sources play a fundamental role in our monitoring system. The top-of-the-line IT solutions we implement and maintain help us always stay ahead of the pack.